Questions, answered.
What is LoadLinkz?
An on-demand delivery support network that connects foodservice distribution companies (Supply Partners) with trained Load Support Specialists who help unload and move product from truck to door.
Who can become a Supply Partner?
Foodservice distribution and delivery companies that need reliable, on-demand delivery support. Create a company account and the LoadLinkz team approves it.
Who can become a Load Support Specialist?
People who want flexible delivery-support work, can do physical work safely and have reliable transportation. Every specialist is reviewed and approved before taking shifts.
Does a specialist drive the truck?
No. The driver remains responsible for the vehicle and delivery. Specialists provide permitted physical assistance only.
What equipment can a specialist use?
Non-powered equipment like dollies, hand carts and trolleys. Powered machinery is not part of the role unless specifically permitted.
Is training required?
Yes. Specialists complete LoadLinkz training before their first shift.
How does a Supply Partner post a shift?
In the partner portal: date, start time, location, number of specialists and instructions. Last week's schedule can be repeated.
How does a specialist find shifts?
In the LoadLinkz app. Approved specialists see open shifts nearby and accept in one tap, first come first confirmed.
How are specialists rated?
Supply Partners rate each completed shift. Strong ratings mean more invitations.
How are payments handled?
Hours are tracked by check-in and check-out and exported for payroll. Payment terms are set by LoadLinkz.