Safety comes first.
The Load Support Specialist role is narrowly defined around delivery support. Specialists do not drive delivery trucks or operate forklifts, powered pallet jacks or heavy machinery.
Role boundaries protect people and product.
Training
Specialists complete role, workplace safety, cargo handling, equipment, loading-zone, communication, site conduct and incident modules before eligibility.
Equipment rules
Default authorization is non-powered equipment (dollies, hand carts, trolleys). Powered machinery is never automatic.
Cargo handling
Lift within established limits, team-lift when needed, protect product and report damage to the driver immediately.
Truck safety
Specialists do not drive delivery trucks. Stay clear of blind spots and follow liftgate and dock procedures.
Loading-zone awareness
Watch for vehicle traffic, secure footing and site-specific dock rules.
Customer-site safety
Follow facility PPE, orientation and public-area rules.
Incident reporting
Report injuries, near-misses, product damage and unsafe conditions right away.
Emergency procedures
Know site exits and emergency contacts. Life safety always overrides the shift clock.